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About

About HealthLift

HealthLift runs the operational back office between care and payment. We built it in pharmacy, where volume is highest and margins are thinnest, and we now run it for payors and providers across healthcare.

What we do

HealthLift Pharmacy Services provides nine operational services: prior authorization, help desk, document handling, eligibility and verification, invoicing and billing, payment posting, claims reconciliation, denials and collections, and network development. Clients take one, connect several, or hand us the full cycle.

Where we come from

The operation was built to bill workers’ compensation and auto no-fault prescriptions, and that is still our largest line. Pharmacy claims adjudicate in real time at the counter, dollars per claim are small, and the next wave arrives every few minutes. Running at that pace forced us to build automation properly, with a human checkpoint wherever a decision moves money, affects care or commits a client.

How we use AI

AI moves the work: reading documents, matching payments, assembling requests, routing calls. People make the calls: posting money, submitting clinical appeals, approving refunds, changing billing rules. Every action is attributed, and every extracted field links back to the page it came from.

Leadership

[NEEDS APPROVAL: named leadership and photographs]

Compliance

HealthLift handles protected health information for its clients and their patients. Claimant identifiers submitted through this website are encrypted at rest, are never written to logs, and are never placed in a link or shown back after submission. See our Privacy Notice and HIPAA Notice.

[NEEDS APPROVAL — compliance: certifications, audits and attestations HealthLift will name publicly]

Talk to us

Tell us which part of the cycle hurts most.

We'll show you how we'd run it: what AI would handle, where your team or ours would decide, and what we'd measure.

Talk to us
Pharmacy help desk · Workers' comp
844.328.2048
Pharmacy help desk · Auto no-fault
844.569.8876
Email
helpdesk@health-lift.com
Billing address
PO Box 520190, Salt Lake City, UT 84152